Meet Our Staff
Richard Panek, MCITP, MCTS, MCSE, MCSA, MCP, MCT
Owner of East Bay IT
Richard started working on computers in 1985 as a hobby. He then found himself working on Vehicle Maintenance databases in the military and earned his first MCSE (Microsoft Certified Systems Engineer) in Windows NT 4.0. He then, through self-study, earned his MCSE in Windows Server 2000. He then became an MCT (Microsoft Certified Trainer) in 2001. Richard then earned an MCSE and MCSA (Microsoft Certified Systems Administrator) Windows Server 2003 in 2004. Most recently, he earned the most coveted MCITP: Enterprise Administrator (Microsoft Certified Information Technology Professional) in 2010. He is also an MCTS (Microsoft Certified Technology Specialist) in Windows 7 Configuration, Windows Server 2008 Active Directory Configuration, Windows Server 2008 Network Infrastructure Configuration, and Windows Server 2008 Applications Infrastructure Configuration. He worked for the US State Department servicing computers for the National Passport Agency and for a technology company in the Tampa Bay Area. Richard has a passion for computers and opened East Bay IT to show computer users that they do not have to settle for substandard service. There is a better way and he has shown hundreds of clients and countless walk-ins what the difference good technology service makes.
Alexander first started working with computers professionally back in 2012, when he started as a technician for a small computer repair shop. Since then, he’s worked help desk and Tier One tech positions for large multinational corporations, and most recently as a System Administrator for hospitals and clinics in the Tampa Bay area. Alexander recently finished his degree in Comp Sci at the University of South Florida, and currently serves in the US Marine Corps Reserves. In his spare time he enjoys painting and practicing guitar.
Keith received his degree in Computer Science and Information Systems in 2005. He then went on to get technical diploma in Computer Networking and Security shortly after. He has been working in the IT field since 2006 and has worked in industries such as accounting, entertainment, healthcare, a medical college, and a consulting firm. He also has a vast repository of hilarious dad jokes. In his free time, he enjoys spending time with his daughter, volunteering, checking out awesome movies, flying, and local attractions. He gets tremendous satisfaction out of making clients understand PCs better and being patient with them. He also enjoys making them laugh, but usually they just humor him so his feelings are not hurt.